Thank you for shopping with Rhyzar Official. This Shipping Policy explains how we process, ship, and deliver orders placed on rhyzar.com. Please read it carefully before placing an order.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation.
Please note:
- Orders placed during peak seasons or promotions may experience slight delays
- We do not ship orders on weekends or holidays
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Destinations
We currently ship to most countries worldwide.
If your destination is not available at checkout, please contact us at sales@rhyzar.com and we’ll do our best to assist you.
Shipping Methods & Delivery Time
Estimated delivery times vary depending on your location and selected shipping method:
- Standard Shipping: 7–15 business days
- Express Shipping (where available): 3–7 business days
Delivery times are estimates and may be affected by customs clearance, local courier delays, weather conditions, or other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Destination country or region
- Package weight and dimensions
- Selected shipping method
Any applicable shipping fees will be clearly displayed before you complete your purchase.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number and tracking link.
Please allow 24–72 hours for tracking information to update after shipment.
If you have not received tracking details or experience tracking issues, contact us at sales@rhyzar.com.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your local government.
- These charges are not included in the item price or shipping cost
- The customer is responsible for any additional customs fees
- We are not responsible for delays caused by customs processing
Please check with your local customs office for more information before placing an order.
Incorrect or Incomplete Address
Please ensure your shipping address is complete and accurate.
We are not responsible for:
- Delays caused by incorrect or incomplete addresses
- Orders returned or lost due to address errors
If an order is returned to us due to an address issue, additional shipping fees may apply to reship the order.
Lost or Delayed Packages
If your package is delayed or appears lost:
- Check the tracking information
- Contact the local carrier for updates
- Email us at sales@rhyzar.com if the issue persists
We will assist you in investigating the issue, but we are not responsible for carrier-related delays beyond our control.
Damaged Packages
If your order arrives damaged:
- Contact us within 7 days of delivery
- Provide clear photos of the damaged item and packaging
We will review the issue and arrange a replacement or refund where appropriate.
Contact Us
If you have any questions about our Shipping Policy or your order, please contact us:
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